We did find the ban on your old account, which was given on 15 July 2022 (around Anniversary Annihilation's release) for the reason of "cheating". It appears that the server later tied your new account to your old account, which is why your new account is prohibited from joining.
As per our FAQ, we don't allow banned players to earn donor medals as banned players (all of whom were caught cheating) are statistically much more likely to chargeback their charity donation. However, you can still donate TF2 items via ScrapTF and we will honor your donation that way. If that is something you are interested in doing, reach out to us after you complete your item donation, as we will need to distribute your medals manually.
If you want your ban to be overturned, you will need to contact and persuade the Moonlight staff to do so.
Thanks.
As per our FAQ, we don't allow banned players to earn donor medals as banned players (all of whom were caught cheating) are statistically much more likely to chargeback their charity donation. However, you can still donate TF2 items via ScrapTF and we will honor your donation that way. If that is something you are interested in doing, reach out to us after you complete your item donation, as we will need to distribute your medals manually.
If you want your ban to be overturned, you will need to contact and persuade the Moonlight staff to do so.
Thanks.